STAY AWAY

Only getting a 1 star because there is not an option for 0 stars. Package from Phoenix, AZ to JHB via Memphis and Dubai took 2 days. Although I subscribed for updates, it never happened once at JHB. Pathetic service. After a lengthy search for contact details, they wanted my ID, then again I had to pay "=/- R400" tax on a R1000 tool of 85.1g. They could not even give the exact amount. Then comms stopped. Still now after more than 11 days at JHB, still no communication or feedback or any indication of delivery. The Shannon Durman, 'Clearance Administator Associate' that was supposedly to handle my case, does not answer the mails. (Even with the wrong tens and spelling). I see the MD of Fedex RSA, Andre Bresler has this on his LinkedIn profile. "Vision: To increase shareholder value - maximize profit by being focused on business development, improving operational efficiencies and maximum utilization for all available resources. Personal Success factors: • Customer centric • Ethics & Integrity"

What a joke.