LB
Louise B
1 reviews | Active since Sept 2020
08 Oct 2020, 09:59
Special thanks to LUNGA CHOZA and ZAYN ABRAHAMS
My passport was to be couriered back to me from the embassy and was being picked up for next day delivery, something came up and I needed it that same day. I managed to contact the call centre in Johannesburg for fedex express and spoke to LUNGA XHOZA who went above and beyond, calling back and forth to make sure that my passport made it back to me within an hour. Also special thanks to ZAYN ABRAHAMS at the Cape Town depot. Brilliant service and top notch employees who deserve recognition!
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Replies (2)
Fedex Express's replyOfficial
08 Oct 2020, 16:40Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply08 Oct 2020, 16:40
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's replyOfficial
08 Oct 2020, 16:41Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply08 Oct 2020, 16:41
Official
Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.
Regards,
Melanie
Regards,
Melanie