South Korea to South Africa: 3 Days; Johannesburg to Kimberley: 1 Week and Counting

<p> I called FedEx on Monday after noticing online that my package had been stopped by customs that morning. I gave them my ID number, phone number and email address as requested. I was told that my parcel would be cleared on Wednesday as Tuesday was a public holiday.</p> <p>When nothing happened, I called again on Thursday morning.Once again, I gave them my ID number, phone number and email address as requested. I was told that my parcel would be cleared and customs would contact me regarding import duties.</p> <p>That afternoon FedEx called me, requesting my ID number, phone number and email address. Again, I provided them. I was told that my parcel would be cleared and customs would contact me regarding import duties.</p> <p>This was the first and only time FedEx contacted me. Every other time I took the initiative. This means that my parcel was held up at customs for almost a week before anyone at FedEx noticed, despite my contacting them.</p> <p>It is now Friday. I have not been contacted by FedEx or customs. Web tracking still says that my parcel is delayed and that I should provide my ID number so that it can be cleared.</p> <p>*** FedEx?</p>