BS
Brian S
1 reviews | Active since Mar 2021
26 Feb 2024, 06:46
So much incompetence, zero communication and no sense of urgency.
I'm really surprised why TNT/FedEx is still in business. Still waiting for an international delivery that is already due on the 22 Feb, no communication from their side, except when they want their money. Tracking systems also not updated. Today is the 26th and still waiting.
I'll be expecting your call today.
There's absolutely no express in your service.
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Fedex Express's replyOfficial
05 Mar 2024, 11:23Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order.
Regards
Resolution desk
Fedex Express's reply05 Mar 2024, 11:23
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order.
Regards
Resolution desk