AJ
Arthur J
1 reviews | Active since Jun 2020
12 Jun 2020, 10:31
Shockingly bad service from FedEx
Parcel arrived in SA on 28.05.2020. No new information on website. Fedex not answering phones for two weeks. No reply from customer service. No reply from ***. No reply from web inquiries. Critical situation for our business but absolutely no reply from Fedex.
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Fedex Express's replyOfficial
12 Jun 2020, 12:12Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
Fedex Express's reply12 Jun 2020, 12:12
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,