SW
Simone W
1 reviews | Active since Sept 2011
10 Sept 2025, 16:50
Shocking service from FedEx
Impossible to get a refund after they charged us for a shipment, we paid online, we were later told that they do not collect from our nominated country. We have been waiting for our money to be returned since February.
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Fedex Express's replyOfficial
11 Sept 2025, 07:00Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's reply11 Sept 2025, 07:00
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk