SHOCKING SERVICE - BOTH WITH DELIVERY AND AFTER LACK OF SERVICE.

Our company used Fedex to bring in some IT tech from abroad. The package was clearly marked Fragile and the packaging was sound. When we received the box it appeared as if it had been put into a tumble dryer. We then opened the box to inspect our goods and most of it was totally damaged. I sent a claim through to Fedex. The response was shocking. Basically the employee, Katleho Ntobong from CLIENT CARE SERVICES, informed me that we made to the packaging. No reference to the conditions of the box. His answer was dismissive and totally unprofessional. I would expect better service than this.