SHOCKING SERVICE!!!!!!!!!!!!

FedEx is in my opinion and clearly others reading all these negative reviews THE WORST COMPANY IN SOUTH AFRICA!!!!!!!!!!

There is simply NO CUSTOMER SERVICE at all!!!!!!

I had the misfortune of dealing with Ruth Moyo who did not even have the decency to replying to my emails. On emailing the Supervisor / Manager Brenda Mamela I understood why ... if Management do not have the audacity to reply to a clients email (read receipt received) it does not such much for the staff working under her.

My parcel has been at customs since the 6th of September.

I was told they need a copy of the invoice showing the purchase. Three weeks after I followed up I was told they need my bank statement to show proof of purchase and non compliance could result in a fine of up to R5k & once received I would get feedback in 5 working days. Of course no one followed up.

When I followed up I was sent the same email from a week ago from Ruth ‘Good day, Kindly see customs response below, purchase/sale order.’

No one can elaborate further or assist.

Absolutely SHOCKING SERVICE!!!!