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Olunje M

1 reviews | Active since Jul 2016

29 Dec 2016, 10:45

Shocking service

<p>I am so frustrated at the lack of customer service on Fedex side .I was expecting a parcel to be delivered to me but it still has gone under the customs regulatory review .Like really thou is there nothing Fedex can do to speed up the process for me.Like I was expecting 3 parcels but I only recieved one which was the one that arrived later into the country than the others did .Its so ****ty having to wait and home nd constantly track my parcel and still no change .It also sucks that I can no longer pay taxes via eft now that you have changed banks and I constantly have to come there myself .</p>

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Replies (1)
Fedex Express
Fedex Express's reply29 Dec 2016, 10:53
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

Best regards,