SHOCKING & DISHONEST SERVICE

SHOCKING SERVICE & IMPOSSIBLE TO speak to a human being at this company. I was tracking a parcel which via WhatsApp they said would arrive by 25th April. On 21st April they text to say they on their way. At 13h43 they say they "attempted delivery" which was aborted due to "business closed / not possible to obtain a signature". They NEVER arrived at all. I have CCTV and was seated 7 meters from my front gate and was on the lookout the entire day. THEY NEVER ARRIVED yet stated they did. I had to drive to the airport industrial area on 22nd to retrieve my package as their website could provide no further updates. The lady at reception confirmed the courier had stated as mentioned that our business weas closed / unavailable. We are a home based business and we were at home.