LM
Leon M

1 reviews | Active since Mar 2017

17 Mar 2017, 13:52

Shipment status unknown to TNT, cannot reach correspondent

<p>We have a consignment that has been cleared by SARS and needs to be delivered by TNT. However, for some reason, TNT is not collecting the shipment from customs.</p> <p>What's more frustrating is that the correspondent, Daren Naidoo, is unreachable on his phone and cannot give us updates on the status of our shipment.</p> <p>This is extremely frustrating and unacceptable service from TNT.</p>

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Replies (1)
Fedex Express
Fedex Express's reply17 Mar 2017, 14:12
Official

Thank you for bringing this to our attention.

We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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