Shipment Number *** : Important Package "delayed" because of incompetence

<p>On 12 May 2017 we booked a collection and shipment of an <strong>extremely important package</strong> to be sent to Warabrook, Australia. Express Service was selected and paid for, and we were told that the package will arrive at the destination at the latest on Wednesday 17 May. (Three working days) The package contains marketing material needed for a road show that started today 18 May....</p> <p>Initially the package was collected super fast, at 11:00 on the 12th, and according to the track and trace facility it arrived in Sydney on the 15th May at 12:12. All well, we thought..</p> <p>Wrong... "Someone" sent the package to WARRNAMBOOL in stead of WARRABROOK... Since then it has gone from Sydney, to Melbourne, to Newcastle, back to Melbourne, and is currently apparently in BRISBANE!!!!!!!!!!!!!</p> <p>No one at Customer Services can give us any answers, and now the material will be too late for the road show.</p>