Shipment Mix Up

Item: Fedex Express
Rating: 4
Author: User 420621

We were frustrated with a shipment that got mixed up going into another country. After numerous calls, Brenda Segeel took over the case. Less than 24 hours later - goods were found and delivered to our customer - saving a negative experience into a positive one. Thanks Brenda!

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Replies (1)

Fedex Express's replyOfficial

19 Sept 2025, 10:12

Thank you for taking the time to write about your experience that you have had with FedEx.We will ensure that our team members receive the recognition they duly deserve. Kind regardsResolution desk

Best regards,

Fedex Express's reply19 Sept 2025, 10:12

Official

Thank you for taking the time to write about your experience that you have had with FedEx.We will ensure that our team members receive the recognition they duly deserve. Kind regardsResolution desk

Best regards,