RG
Ryno G

1 reviews | Active since Aug 2013

27 Jan 2017, 15:57

Ship your service elsewere

<p>I am a small business owner with an account with TNT, an account that I will never use. I dont have to time or energy to explain how pathetic the service is, so here are some bullet points</p> <p> - Quotes me incorrectly on a package destined for South Africa from China</p> <p>- Consistantly promises service and never deliver</p> <p>- Had to wait more than 2 weeks for a package due to neglegence</p> <p>- Senior management doesnt even bother to get back to you</p> <p> </p> <p>Stay away people. Importing stuff is a bit complex, but using TNT will frustrate you even more!</p>

0
Replies (1)
Fedex Express
Fedex Express's reply07 Feb 2017, 17:16
Official

Dear Client

Thank you for bringing this to our attention.

We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Please can you supply us with your contact details and waybill reference number in order for us to assist you accordingly.

Customer Service
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