**** Service and no respect for consumers

Placed an order on Superbalist on 25/05/2020. My order was scheduled for delivery for 5 June 2020 and nothing was delivered no communication was sent to say we cant deliver. Tried calling Superbalist and no one answers calls and emails i proceeded to visit the collection hub in midrand where they advised that the delivery is with Fedex they are the ones holding up the delivery and should arrive within next two days. Next two days have passed and still nothing! This is infuriating Superbalist and Fedex really do not have respect for us consumers. Please advise where is my order or rather at this point i can go collect it myself.