BJ
Brian J
1 reviews | Active since May 2016
30 Sept 2020, 17:13
Send me my invoice please!
Hi,
I am waiting on an invoice in order to pay VAT and duties before a parcel is released to me. The problem is that a certain Michelle and Daleen are not sending it to me! I have sent numerous emails but no replies except from Thamsanqa in customer service who is 'chasing' them. I desperately need that parcel because it contains a car part for my car. I am without transportation at the moment. I read the other reviews and it seems that FedEx being to big and all don't really care. My tracking number is ***. If sending those invoices is the job of one or two people then I recommend that you hire more people because it seems that they can't cope with the workload?
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Fedex Express's replyOfficial
01 Oct 2020, 09:51Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply01 Oct 2020, 09:51
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie