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Very Incompetence, was sent my certificate via this express and still no communication and decided to call and only to find out that my package was damaged and cannot be delivered. What an inconvenience.
I’m being told they will be refunding the supplier and that needs to happen asap so I can be resent my documentation!!!
Helpful (0)
Replies (7)0
Replies (7)
Fedex Express's replyOfficial
16 Jul 2022, 13:44Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
Best regards,
Fedex Express's reply16 Jul 2022, 13:44
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
Best regards,
Fedex Express's replyOfficial
16 Jul 2022, 14:13Good day Fikile,
Thank you so much for taking my call, I will speak to our tracing department for them to contact you and advise the way forward.
Regards
Lunga Khoza
Thank you so much for taking my call, I will speak to our tracing department for them to contact you and advise the way forward.
Regards
Lunga Khoza
Best regards,
Fedex Express's reply16 Jul 2022, 14:13
Official
Good day Fikile,
Thank you so much for taking my call, I will speak to our tracing department for them to contact you and advise the way forward.
Regards
Lunga Khoza
Thank you so much for taking my call, I will speak to our tracing department for them to contact you and advise the way forward.
Regards
Lunga Khoza
Best regards,
's updateReviewer Update
18 Jul 2022, 18:44Hi Lunga,
I still have not heard any communication since you promised to get back to me today, I cannot stress the emergency of the certificate as I need it for employment. Kindly advised the progress as I have sent countless emails on my end to the institution.
I still have not heard any communication since you promised to get back to me today, I cannot stress the emergency of the certificate as I need it for employment. Kindly advised the progress as I have sent countless emails on my end to the institution.
's update18 Jul 2022, 18:44
Reviewer Update
Hi Lunga,
I still have not heard any communication since you promised to get back to me today, I cannot stress the emergency of the certificate as I need it for employment. Kindly advised the progress as I have sent countless emails on my end to the institution.
I still have not heard any communication since you promised to get back to me today, I cannot stress the emergency of the certificate as I need it for employment. Kindly advised the progress as I have sent countless emails on my end to the institution.
Fedex Express's replyOfficial
18 Jul 2022, 18:52Good day Fikile,
Thank you so much for your comment, my sincere apologies for not coming back to you this morning.
Please give till tomorrow morning, I will contact you and advise the way forward.
Regards
Lunga Khoza
Thank you so much for your comment, my sincere apologies for not coming back to you this morning.
Please give till tomorrow morning, I will contact you and advise the way forward.
Regards
Lunga Khoza
Best regards,
Fedex Express's reply18 Jul 2022, 18:52
Official
Good day Fikile,
Thank you so much for your comment, my sincere apologies for not coming back to you this morning.
Please give till tomorrow morning, I will contact you and advise the way forward.
Regards
Lunga Khoza
Thank you so much for your comment, my sincere apologies for not coming back to you this morning.
Please give till tomorrow morning, I will contact you and advise the way forward.
Regards
Lunga Khoza
Best regards,
's updateReviewer Update
18 Jul 2022, 19:20Thank you so much sisi
's update18 Jul 2022, 19:20
Reviewer Update
Thank you so much sisi
's updateReviewer Update
19 Jul 2022, 09:33Morning Sisi, the institution has sent me another certificate, I’m praying it does not get damaged as my life depends on that document
's update19 Jul 2022, 09:33
Reviewer Update
Morning Sisi, the institution has sent me another certificate, I’m praying it does not get damaged as my life depends on that document
Fedex Express's replyOfficial
19 Jul 2022, 11:41Good day Fikile
Thank you so much for taking my call, please forward me the replacement tracking number so I can ensure that this shipment is delivered to you safely.
Regard
Lunga Khoza
Thank you so much for taking my call, please forward me the replacement tracking number so I can ensure that this shipment is delivered to you safely.
Regard
Lunga Khoza
Best regards,
Fedex Express's reply19 Jul 2022, 11:41
Official
Good day Fikile
Thank you so much for taking my call, please forward me the replacement tracking number so I can ensure that this shipment is delivered to you safely.
Regard
Lunga Khoza
Thank you so much for taking my call, please forward me the replacement tracking number so I can ensure that this shipment is delivered to you safely.
Regard
Lunga Khoza
Best regards,