Same old story: Nothing learned from previous nightmare

Fedex Shipment: *** Unable to do custom clearance. This is in fact a rerun of shipment *** which took 3 month for customs clearance, and was only delivered after intervention from Valdemiro Macome. The current shipment is now on a least 4 weeks. It took them 3 weeks to ask for clearing instructions, and the initial entry was done without authorization. However Kgotatso Mosoma got the VOC wrong so we are back to square one. Sad to see that Christiel Callan Linsae' Khan is still employed despite ****ing client experiences. As last time the we only got our goods after the HelloPeter complaint, we are now going the same route. The issue is that Feddex management seem to be unaware of serious management issues inside the company. In similar cases with UOS and DHL we were able to resolve issues by addressing the CEO which does nto seem to work with Feddex.