SA partners seem to be problematic

I ship items through myUS.com and it seems as if their preferred partner in South Africa is FedEx. I can highly recommend myUS.com, but unfortunately, the service delivered by FedEx is not at the same level (in terms of delivering the items). I am awaiting delivery of a shipment, and Kulani Maluleke arranged with me and my husband on Thursday afternoon (31 January) that the items would be delivered at his office on Friday (I provided his mobile phone number). The items were not delivered and I tried to follow up today. I eventually got hold of the driver, who responded in a kind, calm manner (I was fairly upset at that stage). I provided my husband's mobile number again, but still, the items have not been delivered. Please note it is not possible to contact me on my mobile phone at the moment.