1 reviews | Active since Nov 2017
RUDE USELESS STAFF
A package was sent to me and when I checked tracking it showed "incorrect address"
The address is NOT incorrect, I know this because I live there. I called to ask if a change of address would be easier, and the answer was yes, then was told it is not needed as the address was correct and it will be sent out TODAY.
I then received an email requesting my ID for change of address. I called again and Taboho, probably the most unhelpful person I have ever had to deal with, firstly she couldnt get the tracking number typed properly, then told me the old address will be updated!? I DONT WANT IT UPDATED!!!!! I WANT IT SENT TO THE ORIGINAL ADDRESS!!
She has the nerve to tell me "ok goodbye" before I am even finished talking!
I want my package delivered TODAY!
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
