Rude and *********** service in Johannesburg

Is there ever going to be an update on my tracker considering there’s been no update since last week Thursday or call to response why?

Also I spoke to my friend right now and she’s asking I cancel everything and I’ll go get something when I land that side as I’m leaving tonight.

FedEx and your customs department haven’t really been much help and not to mention the lady who dropped the call on me yesterday right after lying and I questioned her allegations.

I’m truly not happy about the way this was treated as no one bothered to call me when the shipment was flagged , the fact that I was given the run around and not assisted yet explaining through mail , the situation.

At this point as it has jeopardized a lot and I probably will mention this in my article because now I must explain something I wasn’t put in the loop with and why i am told to pay for a gift I didn’t buy.

I can honestly say that I am very disappointed in the way things were handled and that I would never get such problems and ill treatment from any other shipment company... They are all *********** Thanks