Rude and aided in the loss of an expensive package

<p>I ordered something from the United States and this was delivered through FedEx to the country and for some reason the delivery package is to be dumped at customs and delivered further through our "amazing" postal system. This package managed to get lost. I contacted FedEx and they have been rude, abrupt and had no interest in helping as this is "no longer their problem" yet the last place I am able to locate this package is in their hands. Our customs office have no record of this package even. Yet somehow the other package that was sent to me (same postage method) got to me. . Thanks FedEx!!</p>