KF
Kesia F
1 reviews | Active since Jul 2020
20 Jul 2020, 11:52
******* Service
As I am writing this review I am beyond ****ed. My package was scheduled for delivery on the 7/7 and today is the 20/7 I still have NOT received any feedback from this company in regards to where the hell my package is or what the hell the hold up is in customs! I’ve sent emails to 2 different fedex customer service agents and I’ve been ignored! Status on tracking says: " Recommended action: No action required at this time + Customs delay. This is so not on. In future I will not be making use of FEDEX ever.
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Fedex Express's replyOfficial
20 Jul 2020, 12:34Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie
Fedex Express's reply20 Jul 2020, 12:34
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Melanie