Ridiculously high administration fee for customs

I regularly ship items from the US and I've noticed that they charge an exorbitantly high administration fee of R380 to clear your packages through customs.<br> <br> I had previously seen the R380 charge on an invoice, with the code AF1 app**** which I can now see is for the administration fee, which I previously thought was a SARS code for duty on the goods.<br> <br> My complaint is three-fold:<br> <br> 1) I actually pay to ship this stuff via TNT, I don't expect there to be added costs to clear the item. There is a customs declaration when I ship, so it should be included in the price I pay.<br> <br> 2) The actual amount being charged is way too high - DHL levies a R150 \Disbur*****t Fee\" - the TNT rate is 253% higher than this. I paid $45.23 or R692 to ship a package from the US, and the admin fee adds a whopping 55% to the cost?!<br> <br> 3) Knowing the fee is applicable in the destination country, the shipper and receiver should be made aware of the hidden cost from the outset as it has a big impact on the overall cost of the shipment, and therefore the choice to use TNT as the courier.<br> <br> "