CG
Chanel G
1 reviews | Active since Apr 2017
12 Sept 2018, 16:05
RIDICULOUS
Imported a parcel using Fedex and my customs & Duties with Fedex are R4600. The customs and Duties for every parcel i have imported of roughly the same value (with TNT or USPS) has been between R800 and R1500. All i am told on the phone is they cant compare. This charge is ALMOST 75% THE VALUE OF MY PARCEL WHICH IS R6300.
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Fedex Express's replyOfficial
13 Sept 2018, 09:45Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Fedex Express's reply13 Sept 2018, 09:45
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,