EB
Erica B

1 reviews | Active since Nov 2019

26 Nov 2020, 09:23

Refund nightmare

I was overcharge with more than R2000.00 15 calls later. A promise that i would receive my refund last friday 20 th not kept, tonnes of emails. Endless call only to be put on hold. Rude receptionists. And still no money Im at my end with this company. I cannot afford to just let go of the money. Absolutely NO COMMUNICATION. I dont know who to call next!!! Please help me

0
Replies (1)
Fedex Express
Fedex Express's reply27 Nov 2020, 14:26
Official
Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgwebi