Refund

I have since deposited an amount of R3000 into TNT Express for couriers services for goods that have since been cancelled by the supplier and I also got my refund from the supplier, but I cannot be refunded by these TNT Express. They are also not responding to my mails and it is too costly to call their landline as you can wait for about 15 long minutes on the line and eventually your call getting hung-up.<br> <br> Furthermore, my case is always getting transferred or passed to another employee who eventually happens to go on a vacation leave or something. They seem not to be able to find the final solution to this.