OM
Olunje M

1 reviews | Active since Jul 2016

25 Nov 2017, 10:25

Really annoyed with the level of service

I am so ****ed of level of service at fedex I have been tracking my parcel and it shows as Capetown then Dubai only to call and to find out its in for customs what angers me the most is that I always have to initiate communication u guys don't even bother tontell me my parcels is in for customs was I supposed to smell that .I need that parcel irregardless of customs or not .

0
Replies (1)
Fedex Express
Fedex Express's reply27 Nov 2017, 08:51
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge