1 reviews | Active since Jul 2015

21 Nov 2019, 07:00

RACIAL PROFILING OF PACKAGE RECIEPIENTS

ONCE AGAIN FEDEX HITS, I REALLY DONT KNOW WHATS GOING ON THERE BUT IT HAS GOTTEN WORSE OVER THE YEARS, COULD IT BE BAD MANAGEMENT OR JUST PLAIN INCOMPETENCE. HOW IS IT THAT A PACKAGE THAT WAS SUPPOSED TO BE DELIVERED ON TUESDAY IS YET TO CLEAR CUSTOMS, AND THE MOST ANNOYING PART IS THAT IT WAS A PRIORITY SHIPMENT.

FUNNY ENOUGH THIS ONLY HAPPENS ANYTIME I SHIP TO MYSELF, I DONT KNOW WHAT KIND OF PROFILING IS DONE ON FOREIGN NATIONALS BUT THERE IS SURELY SOME KIND OF PROFILING AND ************** GOING ON THERE.

WHENEVER I SHIP TO A LOCAL WITH AN ID, IT GETS SORTED VERY QUICKLY I EVEN GET THE INVOICE WAY BEFORE PACKAGE ARRIVES IN THE COUNTRY WORSE CASE SCENARIO A DAY LATER, BUT WHENEVER I SHIP TO A PASSPORT HOLDER WHO IS A FOREIGN NATIONAL THIS HAPPENS.

THIS RACIAL NONSENSE HAS TO STOP!!!

0
Replies (3)
Fedex Express
Fedex Express's reply21 Nov 2019, 08:20
Official
Thank you for taking the time to write about your experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around the issue . A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.

Regards
Melanie
's update21 Nov 2019, 10:50
Reviewer Update
Good Day, Thanks for your reply, I have been shipping with fedex for years now and I have studied this and can prove it. This situation only happens when I ship to myself, when I ship to my wife who is a south African, nothing like this happens. if this isn’t profiling or racially motivated what is??
's update22 Nov 2019, 10:52
Reviewer Update
Good morning, it seems you guys have no respect for other people, after reaching out offline and rainng appologies, you somehow managed to get the package to your side in meadowdale and scheduled delivery for today, only for you to pull the delivery and place package on pending again, is it that you guys are really bent on discriminating or its plain and simple incompetence?