SR
Stephen R

1 reviews | Active since Oct 2017

12 Oct 2017, 11:31

Product undelivered after 7 months

I sent a return product to my supplier in China on the 27th of march. Today it is still undelivered, I hadn't had a reply in over a month and the excuse was the system was down, now it is made out that they could not get a hold of my supplier and my product has been destroyed.

The response and service of the company is disgusting and goes against the companies motto.

0
Replies (1)
Fedex Express
Fedex Express's reply30 Oct 2017, 12:05
Official

Dear Stephen

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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