Poor service, staff inept

Item: Fedex Express
Rating: 1
Author: Colin H

This company is inept. I have been phoning continually with little response and was asked to pay again almost a week after paying duties and VAT. Over a week later I still have not received my parcel.

Helpful (0)

Replies (1)

Fedex Express's replyOfficial

29 May 2018, 16:10

Dear Colin

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
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Fedex Express's reply29 May 2018, 16:10

Official

Dear Colin

Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused. The issue has been raised with the relevant management team.

Customer Service
***