NV
Nico V

1 reviews | Active since Jul 2010

06 Aug 2020, 15:44

POOR SERVICE FROM FEDEX!!!!

Have been waiting for a parcel from the USA since its arrival in South Africa 5 July 2020. I have sent numerous emails requesting and update and keep getting the same reply, or the request has been passed to management or "we are experiencing delays on inbound services" More than a month now!!!

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Replies (1)
Fedex Express
Fedex Express's reply06 Aug 2020, 15:50
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie