1 reviews | Active since Apr 2014
Poor service for townships!!!!
It is sad that I have to come here to vent out my frustrations on a service that we pay for as consumers. Making prompt delivery is very important for online retailers and for as long as I have been Takealot's customer; with Fedex as their delivery partner, deliveries were made very quickly and in certain occasions even before the delivery date.
But recently this has changed. Today my Takealot order was due for delivery, not because it was out on delivery early but because it was the last day to deliver. And As I am writing this review, delivery did not take place today; all because Fedex decided that they will hand over my package to unreliable 3rd party couriers to deliver to "townships". Because of where I stay I must now receive my packages a day or 2 later? Is my township money not worthy of proper service and prompt delivery? This is such a shame, but I will not keep quiet while we get treated like dirt because we are low priority areas. These 3rd party couriers take on too many deliveries with limited resources, they deliver whatever they can and leave the rest until it is very urgent. But hey; who cares?
WE DESERVE OUR DELIVERIES ON TIME, AND THAT IS ALL I ASK.
Regards,
Leigh
Regards,
Leigh
As i said last night “low priority” delivery.
As i said last night “low priority” delivery.
