JP
Jennifer P
1 reviews | Active since Sept 2019
13 Aug 2020, 10:47
POOR SERVICE -FEDEX EXPRESS South Africa
I have been trying to get hold of someone at FEDEX in Johannesburg South Africa to assist with an URGENT document delivery for the past 3 days. The shipment arrived in the Country on the 2nd August The Call Center is just that.....a call Center. I have a tracking number...I can see the same thing they are looking at.I need someone in authority to assist.I have been given Sanjeen and Bradley's so called personal cell phones... they don''t respond. The service cant be called pathetic because its non existent. I have resorted to Hello Peter....I live in hope!
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Replies (2)
Fedex Express's replyOfficial
13 Aug 2020, 11:16Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Regards,
Brenda
Fedex Express's reply13 Aug 2020, 11:16
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Regards,
Brenda
JP
Jennifer P's updateReviewer Update
13 Aug 2020, 12:03Hi Brenda,
I live in hope! I am now on my 4th day.
I live in hope! I am now on my 4th day.
JP
Jennifer P's update13 Aug 2020, 12:03
Reviewer Update
Hi Brenda,
I live in hope! I am now on my 4th day.
I live in hope! I am now on my 4th day.