Poor service

To whom this may assist.

I'm very frustrated as I'm typing this review, because it's more time, energy and emotions wasted on an issue that has not been sorted out.

I have order a bag on Ebay that has arrived in Cape Town in November 2020. No one sent me an email to advise me of my order, I had to follow up.

The more emails and enquiries I have made to, amongst others, Aisha Armandien, Cicilia Cochrane and the operations manager, Christoph Mashengo, the more empty promises were made.

I know the seller sent a invoice that reflected a different currency from what I have paid, namely Rands, but proof of my payment has been sent to them...it appears this is an insumountable issue for them to sort out?? A one of a kind issue...

It appears to be a plot to keep the bag untill the poor person dies or gives up on waiting for the intervention and assistance....

Item number: *** Order Number: *** Tracking Number: ***