SK
Sechaba K
1 reviews | Active since May 2019
07 Aug 2021, 09:01
Poor Service
FedEx service is the worst, my package from Netherlands arrived at Johannesburg on 05-08-2021 _Time: 17:33, the package has been moving around Johannesburg since then but to my surprise my package is now at ORION North West, I'm residing in Centurion.. How come my package passes Centurion and go to North West, how is this possible? My parcel is of high value and very fragile but FedEx don't care at all
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Fedex Express's replyOfficial
07 Aug 2021, 09:20Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply07 Aug 2021, 09:20
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie