Poor service delivery

<p>Good day</p> <p>I would like to bring to your attention that I am encountering extremely bad service from Fedex. I specifically arranged last week on Tuesday with Fedex (dealt with Lucean) to deliver my parcel on Friday afternoon.</p> <p> </p> <p><br />No-one phoned me on Friday afternoon to confirm delivery nor when they arrived. I then followed up on Friday afternoon when no-one delivered my parcel. I again followed up today and I was advised by Chen that delivery would take place this afternoon from 12:00 onwards. No-one pitched!</p> <p> </p> <p> </p> <p>This is an extremely poor reflection on Fedex that Fedex cannot meet their committed delivery times.</p> <p> </p> <p><br />Please can you advise a specific day and time Fedex will deliver the parcel. Please ensure that you contact me prior to delivery.</p> <p> </p> <p>Regards</p> <p> </p>