Poor Service delivery

<p>We have ordered a Pacrcel and was promised delivery date 19 July 2016, today is the 8 August 2016 and yet we have recieved nothing. I have tried speaking to a Manager at TNT to assist, yet again seems there are no Managers working at TnT.</p> <p>No accountability or responsibility being taken, no communication and or feedback to customer.</p> <p>WEBSITE - Need to have CEO or Directors actively involved in poor service delivery.</p> <p>To date - TnT is not sure if who is the cause of the hold up and Customs.</p>