1 reviews | Active since May 2016

17 Mar 2022, 19:43

Poor service

Booked a shipment with Fedex and paid for priority, the shipment is now lying in Gabarone, been there for a week with not estimated delivery time. Nobody has contacted me or the customer for this. We paid for priority, you provide economy. I will not pay for this shipment, and I want to know when you are delivering it

0
Replies (1)
Fedex Express
Fedex Express's reply18 Mar 2022, 08:57
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome