TS
Tsholofelo S

1 reviews | Active since Feb 2022

24 Jul 2023, 12:14

Poor service

FedEx has been holding my parcel from Amsterdam since the 12th July..when I track it its in Johannesburg..I called the customer care line they hang up my calls,I have sent an email no response.Big brands should stop using there services they are failing them and they will lose customers

0
Replies (2)
Fedex Express
Fedex Express's reply24 Jul 2023, 12:16
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our Resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Siyabonga Malinga
TS
Tsholofelo S's update24 Jul 2023, 12:54
Reviewer Update
Now I just found out that my parcel is ****** great just great