BS
Brian S

1 reviews | Active since Mar 2021

28 Jun 2023, 09:49

Poor service

Just terrible, all phone numbers we get are not going through, even the numbers they previously called us on. We're waiting for our package and all the tracking is saying is clearance delay, and we can not find anyone to explain the hold up - nor they making contact with us.

0
Replies (2)
Fedex Express
Fedex Express's reply28 Jun 2023, 09:54
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our Resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
BS
Brian S's update29 Jun 2023, 09:28
Reviewer Update
Nothing is in order here... We're tired of paying for express service only to receive secondary service. Our clients are waiting for their orders in that package you're holding there.
Please get someone from your offices to call us today.