RM
Reeds M

1 reviews | Active since Jun 2020

13 Oct 2021, 22:44

Poor service

FedEx pre clearance depart . There is a lady called seroche kortje. She one of the worst agents to deal with. I thought this lady would have changed he attitude by now I dealt with this lady a year ago abd I had a challenge with her. Frist she sends we a wrong email address i return her calls she does not answer my calls neither does she call again so I really don't know if my parcel will arrive. Might arrive but there will be a delay at customs. The lady is at work but not at work she must go work for a public service. That's were her services are required

0
Replies (2)
Fedex Express
Fedex Express's reply13 Oct 2021, 22:48
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
RM
Reeds M's update14 Oct 2021, 15:02
Reviewer Update
Valdemiro Macome such a pleasure to work with you thank you so much. I hope management deals with seroche kortje because her behavior is unpleasant unacceptable.