1 reviews | Active since Apr 2017

18 Jan 2022, 15:49

poor service

extremely disappointed with fedex and Woolworths, my order was shipped from pta to jhb but im in jhb and delivery was expected today and wow I'm still waiting no call nothing ,called customer care i spoke to SIYA who kept on saying i don't know

0
Replies (2)
Fedex Express
Fedex Express's reply18 Jan 2022, 15:57
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
's update19 Jan 2022, 11:48
Reviewer Update
A big thank you to Valdemiro Macome who quickly stepped in and resolved my issue , it took him less than 15 minutes to resolve the issue , high five to Valdemiro and team, he promised delivery first thing in the morning and indeed delivery happened,

Siya >>thank you for before and after service courtesy call, i really appreciate