LM
Lulama M

1 reviews | Active since Oct 2016

30 Mar 2023, 06:41

Poor Service

I have a parcel that is on priority express, I paid for custom duties on the 25th & when I called they said a normal turnaround for a parcel that is on Port of health is up to 48hrs. Until now they don’t know when I wil receive it. FedEx is very frustrating. So I just have to wait 🥹

0
Replies (1)
Fedex Express
Fedex Express's reply30 Mar 2023, 06:51
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.