1 reviews | Active since Sept 2016

28 Sept 2016, 14:24

Poor service

<p>I sent a parcel to myself using a fedex waybill. When i arrived home, and my parcel arrived, some of the contents were damaged and fedex refused to pay, stating a third party used their waybill and was not resonsible for the damage.</p> <p>Very poor service from an internationally renowned courier services. Will never use or recommend them again.</p>

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Replies (1)
Fedex Express
Fedex Express's reply28 Sept 2016, 14:27
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge

Best regards,