POOR SERVICE - !!!

I received a call from TNT express stating my parcel has arrived last week Wednesday. signed documentation were sent back to TNT the next day thursday.<br> <br> 15 march<br> I called TNT on Tuesday this week was advised that an invoice will be sent.<br> <br> 15 march <br> I called on wednesday was advised that goods have been cleared i should make payment on the invoice goods awaiting arrival TNT warehouse.<br> <br> Payment was made immediately from FNB to FNB was advised that the i might receive the goods on the 15th march.<br> <br> 16th march<br> I called today on the 16th march to follow up if i can collect the parcel was told that goods have been cleared that its at the gateway at the warehouse they will follow up to see time i can collect<br> <br> 16th march<br> I called again spoke to another consultant she advised that goods have not even been inspected!!!!!<br> they booked for tomorrow.<br> <br> What the hell is going on!!! <br> <br> Can someone senior from management call me and tell me exactly what is happening with my parcel. <br> <br> I have another parcel that just arrived as well with TNT! i am expected to sign documentation after that get poor service.<br> <br> I have spent just over R8000 on a company that has poor service!!!!!