POOR SERVICE

OUR SHIPMENT ARRIVED AT TNT EXPRESS WAREHOUSE ON THE 23/11/2015 AND NOBODY BOTHERED TO LET US KNOW THAT IT HAS ARRIVED.WE HAD TO FIND OUT FROM OUR SUPPLIER IN CHINA WHAT HAS HAPPENED TO OUR CARGO AND ONLY THEN COULD KNOW THAT THE CARGO HAS BEEN LAYING AT TNT FOR MORE THAN A WEEK AND NOBODY HAS BOTHERED TO INFORM US ABOUT THIS.WE PAID THE NECESSARY CHARGES AND THEY STILL FAIL TO DELIVER THE STUFF.EVERY TIME WE CALL THEM THEY EACH HAVE A DIFFERENT STORY.IN SHORT I AM TRYING TO HIGHLIGHT THAT WE ARE LOSING BUSINESS DUE TO POOR SERVICE WE RECEIVING FROM TNT.OUR CLIENTS CLOSE ON THE 11/12/2015 AND IF WE CANNOT GET THE ORDER OUT BY THEN THAT MEANS WE HAVE LOST A LOT OF MONEY ON FREIGHT CHARGES & CLEARING,NOT TO MENTION THE PRICE FOR THE CARGO ITSELF.TNT IS THE WORST CLEARING AGENTS YOU CAN EVER WORK WITH.OUR TELEPHONE BILL FOR THIS MONTH IS ALREADY SO HIGH AND THE MONTH HAS JUST STARED.ALL THANKS TO THE MIGHTY UNTOUCHABLE TNT.