Poor Service

I am waiting for your response on my queries on your ?nvoice' to me. You want to charge me a fee for someting that I did not ask you to do, ie clear customs for me. <br> <br> it ahs taken you 10 days not to deliver a package to me. it took a week ebfore you contacted me about it and the first thing you did was demand money! <br> <br> Your 24 hour customer help line is a lie, its a voice mail box and you dont answer it. <br> <br> In short, your service is abominable. <br> <br> With the above in mind, I would not do business with you if I ad a choice as you put no value on your customers.