AB
Alistair B

1 reviews | Active since Jan 2023

05 Jan 2023, 07:49

Poor , Poor ,Poor pathetic customer service .

It appears that the issue with FedEx is Top Down. Seriously , my staff would have all been fired ages ago. In fact just attempting to connect with these individauls is almost impossible.

0
Replies (5)
Fedex Express
Fedex Express's reply05 Jan 2023, 07:51
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Lunga Khoza
AB
Alistair B's update05 Jan 2023, 07:52
Reviewer Update
Oh , what ever
AB
Alistair B's update05 Jan 2023, 11:05
Reviewer Update
Rite , now one box arrived at my door .
I paid as per Fedex import duties invoice just yestrday for TWO BOXES.
Your driver explains the other box is stuck in Dubia???
No correspondence at all but just take mesage from the driver.
What actually is wrong with you individauls??
As far as Iam concerned , you will never be used again by my firm or my supplies .

AB
Alistair B's update05 Jan 2023, 11:09
Reviewer Update
Just recived via mail.
It appears I have signed off on the digital screen for two packages but have only recived one.
This is ***** , I will open a case of ***** against FEDEX ,you have left me no options here.
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Fedex Express
Fedex Express's reply29 Mar 2023, 12:49
Official
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