T
Thabang
1 reviews | Active since Oct 2022
06 Sept 2024, 08:39
Poor delivery from the driver
I would be great if the delivery driver call me first before delivery, the parcel was delivered by signed off by a security guard who is not registered to the complex, what if it get lot of ******? next time I will opt for pick up because delivery driver always let me down.
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Fedex Express's replyOfficial
10 Sept 2024, 09:55Good day Thabang Thank you for reaching out to us with your feedback and concerns. We appreciate your time and attention as we work to address any issues you may have encountered with our service.We apologize for any inconvenience caused and assure you that your feedback is valuable to us. Please assist with the tracking number associated with your shipment in order for us to investigate the matter thoroughly and provide you with a prompt resolution. We look forward to helping you resolve this matter as quickly as possible Thank you for choosing FedEx
Best regards,
Fedex Express's reply10 Sept 2024, 09:55
Official
Good day Thabang Thank you for reaching out to us with your feedback and concerns. We appreciate your time and attention as we work to address any issues you may have encountered with our service.We apologize for any inconvenience caused and assure you that your feedback is valuable to us. Please assist with the tracking number associated with your shipment in order for us to investigate the matter thoroughly and provide you with a prompt resolution. We look forward to helping you resolve this matter as quickly as possible Thank you for choosing FedEx
Best regards,